Customer Feature




Office for Civil Rights


The U.S. Department of Health and Human Services, through the Office for Civil Rights, promotes and ensures that all people have equal access to and opportunity to participate in and receive services in all HHS programs without facing unlawful discrimination. Through prevention and elimination of unlawful discrimination, the Office for Civil Rights helps HHS carry out its overall mission of improving the health and well-being of all people affected by its many programs

When the Office for Civil Rights needed a solution for managing information and tracking correspondence, they turned to Open Text...

Benefits

  • PIMS - Program Information Management System
  • Integration of business processes, correspondence and compliance information
  • Direct, real-time access from a unified portal interface
  • Reduced search time
  • Improved knowledge sharing
  • Promotion of consistency of work methods and best practices sharing
  • Improved quality of service to customers

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