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Frequently Asked Questions

Click on the questions below to find out answers to the most frequently asked investor questions. If you do not see your question, click here.

General Information

Stock & Shareholder Information

Financial Information

  General Information

When was Open Text founded?
The Company's legacy of innovation began in 1991 with the successful deployment of one of the world's first search engine technology for the Internet. Today, Open Text supports approximately 46,000 customers and millions of users in 114 countries and 12 languages.
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What business is Open Text in?
Open Text is the largest independent provider of Enterprise Content Management (ECM) software solutions. The company's solutions manage information for all types of business, compliance, and industry requirements in the world's largest companies, government agencies and professional service firms.
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What is Enterprise Content Management (ECM)?
ECM software is focused on managing "words" (not "numbers") for large global organizations. ECM is the set of technologies used to capture, manage, store, preserve, find and retrieve this "word" based business content. Content, or unstructured information, includes text documents, email, reports, XML, images and video, and transaction-based data.
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What products does Open Text sell?
Open Text offers a wide range of products for managing ECM, ensuring compliance with industry regulations and internal policies, controlling information flows, and helping solve other content-intensive business challenges. For a full list of products, please click here.
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How many people does Open Text employ?
Open Text employs approximately 3,000 people worldwide.
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When was Open Text's initial public offering (IPO)?
The Company's initial public offering was on NASDAQ in 1996 and, subsequently, on the Toronto Stock Exchange (TSX) in 1998.
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What strategic business partners does Open Text have relationships with?
Open Text has developed strong and mutually beneficial relationships with key technology partners, including major software vendors, systems integrators, and storage vendors, to deliver customer-focused solutions. Key alliances of Open Text include Oracle®, Microsoft®, SAP®, and Accenture®. For a full list of partners, please click here.
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How long has John Shackleton been associated with Open Text, and when did he assume the role of CEO?
John Shackleton has served as President of Open Text since January 1999. Mr. Shackleton assumed the role of CEO on July 1, 2005.
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How many acquisitions has Open Text made?
Open Text has a rich history of both organic and acquisitive growth. Please see the FY2007 10K filing for a broader account of the Company's acquisition activity.
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  Stock and Shareholder Information

What stock exchange is Open Text traded on?
Open Text is listed on the NASDAQ Stock Market under the ticker symbol OTEX, and on the Toronto Stock Exchange (TSX) under the ticker symbol OTC.
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How do I get a copy of the annual report?
Open Text annual financial reports are available online and can be downloaded by visiting here.
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When is the next Annual Meeting of Shareholders and where will it be held?
The next annual shareholder meeting will be held December 9, 2008. For more details about Open Text investor events, here.
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What is a transfer agent?
A transfer agent is hired by a public company to keep records of every outstanding stock certificate and the contact information of the person to whom it is registered. When stock changes hands, the transfer agent is responsible for assigning ownership of the stock from the seller's name to the buyer's name.
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Who should I contact regarding my stock certificates?
Please direct all stock certificate questions to our transfer agent:

    Computershare Investor Services
    9th Floor, 100 University Avenue
    Toronto, Ontario, CANADA
    M5J 2Y1

    Telephone: 800.564.6253 (Toll free) or 514.982.7888
    Facsimile: 514.982.7635
    Email: service@computershare.com
    Website: www.computershare.com

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How do I change the address of record on my stock certificates?
Please direct all stock certificate questions to our transfer agent, Computershare Investor Services. Shareholders can contact Computershare customer service at 800.564.6253 for transfers, address changes, or any other questions regarding their Open Text stock certificates.

Additionally, shareholders can mail correspondence to Computershare at:

    Computershare Investor Services
    9th Floor, 100 University Avenue
    Toronto, Ontario, CANADA
    M5J 2Y1


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What is Open Text's Committee on Uniform Securities Identification Procedures (CUSIP) number?
Open Text's CUSIP number for common shares is 683715106.
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Has Open Text issued preferred stock?
No. Open Text has never issued preferred stock.
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Has Open Text issued any convertible notes that are still outstanding?
No. Open Text has no outstanding convertible notes.
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Has Open Text ever had a stock split?
Yes. Open Text had a 2-for-1 stock split effective October 28, 2003. For more detail on the stock split, please click here.
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Does Open Text pay a dividend on common stock, provide a direct stock purchase plan, or have a Dividend Reinvestment Program (DRIP)?
No. Open Text does not currently issue dividends on common stock or have a direct stock purchase plan, choosing instead to reinvest profits into operations to fund growth.
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How many shares of Open Text stock are outstanding?
Approximately 51 million shares are currently outstanding on a fully diluted basis.
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  Financial Information

When is Open Text's fiscal year?
Open Text's fiscal year begins on July 1 and ends on June 30.
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Who are Open Text's independent auditors?
Open Text's auditors are:

    KPMG LLP
    Yonge Corporate Centre
    Suite 200, 4100 Yonge Street
    Toronto, Ontario, M2P 2H3
    CANADA

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Where can I find historical financial information about Open Text?
A listing of historical financial statements for the Company is maintained by Open Text Investor Relations and can be found here.
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How can I get a copy of Open Text's financial filings with the United States Securities and Exchange Commission (SEC)?
Open Text SEC filings can be viewed and downloaded by visiting here (Type in "Open Text" in the Company Name field).
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Does Open Text issue quarterly financial reports?
Yes. Open Text issues quarterly 10Q reports. A complete listing of Open Text's 10Q reports can be found here.
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Is Open Text a profitable organization?
Yes. Open Text has been profitable on an adjusted basis and has generated positive operational cash flow for the last 30 consecutive quarters.
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What financial firms provide analyst coverage of Open Text stock?
Open Text is covered by 17 sell-side financial analysts. A complete list of firms covering Open Text can be found here.
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Can individual investors listen to quarterly earnings conference calls?
Yes. Open Text's earnings conference calls are audio Webcast live at the time of the call and are available for replay following the call. Details on how to access the audio Webcast are provided on Open Text's Investor Events page the week prior to the earnings announcement..
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Legal Disclaimer:
The materials contained in the Investor Relations section of this website may contain forward-looking statements. None of the forward-looking statements should be considered as the current expectations of Open Text, which speak only as of the date they were made. Open Text assumes no obligation to publicly update or revise any such forward-looking statement to reflect any change in its expectations or in events, conditions, or circumstances on which such statements may be based.