Customer Support Offices

Our staff of Product Specialists, Team Leaders, and Customer Service Representatives provide technical assistance to customers who are enrolled in each of our Software Maintenance Programs.

Please contact us at the location nearest you.

Africa:

Phone: +49 89 4629 2121
Hours: 08:30 - 18:00 CET
E-mail: de-support@opentext.com

Asia and Pacific:

Phone: +1 800 679 440
Hours: 09:00 - 18:00 EST AUS
E-mail: au-support@opentext.com

France, Spain, Portugal:

Phone: +33 147 96 55 01
Hours: 09:00 - 18:00 CET
E-mail: fr-support@opentext.com

Germany, Switzerland, Austria:

Phone: +49 89 4629 2121
Hours: 08:30 - 18:00 CET
E-mail: de-support@opentext.com

Japan:

Phone: +81 3 5472 5270
Hours: 08:30 - 17:30 GMT+4, SUN-THURS
E-mail: me-support@opentext.com

North America:

Phone: +1 800 540 7292
or 1-519-888-9933
Hours: 08:30 - 20:00 EST
E-mail: support@opentext.com

UK, Ireland, Benelux, Nordic:

Phone: 800 9 808 808 (UK)
or +44 1494 679 749
Hours: 8:00 - 18:00 GMT, Monday to Friday
E-mail: uk-support@opentext.com

Other European Countries:

Phone: +49 89 4629 2121
Hours: 08:30 - 18:00 CET
E-mail: de-support@opentext.com